Restocking fee 10% of the item less s&h even if I offer Free Shipping Retuned item must be condition I have shipped. We mark all our items. We bring retuned item to the Police department & have a police report written on the contents of the so we do not get back something else.
For damaged items I have insured your item was insured and I will need your help in filing an insurance claim. Notify me immediately. Email me at or call me at ask for Stacy or my mom Rena.
If you get a totally different item, which would be totally my fault let me know and we will be waiving the 10% restocking fees above you would be responsible to ship the item back to me.

We ship out exactly as described. We ship within 3 working days. Unless your item I a capodmonte in which I have the item professionally packed that can take up to 10 working days. I will let you know every step of the way. I will need your email address. If free shipping is offered we use the least expensive method. If you want your item quicker you must pay for that service. We ship with delivery conformation and insurance on everything we ship out in the USA. Outside USA email me for shipping cost I am required by paypal/google to ship using priority mailing.