Earth Star, Inc. stands behind every product it sells. If for any reason you are unhappy with a product you have purchased from the Earth Star, Inc. website, you can return it in its original packaging and condition within 30 days of purchase for exchange or full refund, less shipping. If we have made a mistake in sending the wrong item, we will refund your payment, including the return shipping cost, or replace the item.

Orders are shipped within 2 business days. In most cases we ship within one business day. We will ship by the best way: USPS First Class, USPS Priority Mail, or FedEx Home Delivery for heavy shipments.