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If the item is damaged or defective only, please let us know within 3 calendar days of receipt. Returns can only be made once authorized by Customer Services.
In order to process your returns as quickly as possible, all returns must include:
A copy of your delivery note or your order number
Return authorization (obtainable from Customer Services)
Reason for return
Please ensure that items are packed securely to prevent any damage in transit.
For credit card refunds, please note we can only refund the total cost of goods. If there are shipping charges to be refunded we will offer you a credit off your next purchase to cover this reimbursement
In order to process your returns as quickly as possible, all returns must include:
A copy of your delivery note or your order number
Return authorization (obtainable from Customer Services)
Reason for return
Please ensure that items are packed securely to prevent any damage in transit.
For credit card refunds, please note we can only refund the total cost of goods. If there are shipping charges to be refunded we will offer you a credit off your next purchase to cover this reimbursement
All items will ship with a processing time of 3 days
all items ship airmail 7-21 days world wide unless otherwise stated in listing
please contact us for alternate options of shipment (EMS,DHL,FEDEX,UPS)
all items ship airmail 7-21 days world wide unless otherwise stated in listing
please contact us for alternate options of shipment (EMS,DHL,FEDEX,UPS)
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