If there is a problem within 7 days (calendar days) from purchase date, Customers may choose to maintain, replace or return after such problem is confirmed.
Customer must fill out a warranty service info on our web page: Xcooter
The serial number must be included and must be consistent with the one on the frame of the product.

For warranty claims please include description of product defect. We reserve the right to make all warranty claims decisions. If, the claim is approved you the purchaser is responsible for proper packaging, adequate insurance and shipment of the product. Our warranty obligation is limited to repairing or, at our discretion, replacing the defective part.

This Seller has not yet filled out their shipping policy.