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please notify to delivery person at delivery time and me within three days of delivery with avoidance of damage. Before buying make sure that you chose the right product. We don't offer return based on color or size. In some condition you might ask us and depending on the situation we can help you. We sell authentic Pottery Barn rugs, all rugs are brand new with no defects. All Pottery Barn rugs are made in India.
We don't ship to APO/PO address. Please provide correct and recent address for shipping. We try to ship as soon as possible. It normally takes 3-7 days to deliver the item. In any unforeseen problem occurs we will inform you about the delivery situation and updates. Items are shipped through Fedex and DHL.
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