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Repair Policy in Warranty Period
If any of your purchases is defective, and it's no more than 1 year since receipt, you are entitled to a warranty repair, please kindly provide us with proof as below: pictures, videos to show the product now is defective. After informing us of the information and getting confirmation from us, you can send the items back for repairment.
Please email below details to your sales manager's email address after you send the defective items:
1.Tracking number
2.Returning back Product list
3.Fault details for each item
4.Original Order number in Reducland for each item
Thanks for your cooperation.
If any of your purchases is defective, and it's no more than 1 year since receipt, you are entitled to a warranty repair, please kindly provide us with proof as below: pictures, videos to show the product now is defective. After informing us of the information and getting confirmation from us, you can send the items back for repairment.
Please email below details to your sales manager's email address after you send the defective items:
1.Tracking number
2.Returning back Product list
3.Fault details for each item
4.Original Order number in Reducland for each item
Thanks for your cooperation.
All normal deliveries are offered and Free at 100%. To avoid extra charge we will use air post normal deliveries which guarantee deliveries within 10 to 25 business days. Most of time 14 days.
Company used for USA is USPS or Post NL
International deliveries will be released by Post NL, Swiss Post, Hong-Kong Post.
The most accurate company will be chosen.
You can also choose to be delivered in express by DHL within 3 to 5 business days.
This delays does not include availability of the product which is clearly indicated in product page (handling).
Ordering in our web shop means that you are agree with these terms.
Company used for USA is USPS or Post NL
International deliveries will be released by Post NL, Swiss Post, Hong-Kong Post.
The most accurate company will be chosen.
You can also choose to be delivered in express by DHL within 3 to 5 business days.
This delays does not include availability of the product which is clearly indicated in product page (handling).
Ordering in our web shop means that you are agree with these terms.
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