Return the product within 14 days of receiving the item, and we will refund your money back to you. Buyer must pay return shipping. We will take care of you if your item was not as described, damaged in transit, or DOA (Dead on Arrival). Returns for any other reason are subject to a 15% restocking fee, deducted from the refund. Note: we are conscious of the potential of fraudulent returns, therefore contact us by phone/email: we will not accept returns without prior approval.
Most products (See each product for specific details on shipping):
Free Fedex Ground/Home Shipping, USA lower 48 States only (excluding Hawaii and Alaska). Other rates and delivery types available, please contact us by phone/email for a quote.
Worldwide (outside USA): We???re not ready to ship worldwide yet. Contact us by phone/email and we may be able to make arrangements.
Shipping to a third party: Please contact us before purchasing if you want your item shipped to a third party.
We are a real Mom-and-Pop retail musical instrument store. We want your repeat business so please let us know how we can serve you best!