Seller is not responsible for any item lost in the mail. Insurance is recommended. We will make every effort to replace a damaged item with the same item. If the buyer cannot find a replacement item in our store, we will be happy to refund the cost of the item only. Buyer pays all shipping costs.
Buyer is to contact seller prior to returning any item. Returns are accepted on a case by case basis. Please feel free to ask any questions via e-mail. Please contact me thru: 'ask seller a question'
Item are shipped within 3 to 5 days after payment has cleared.
We have been selling Disney pins on other auction sites for over 10 years.