All items carry our own 10-day satisfaction guarantee in addition to any applicable manufacturer's warrantee. 

Please contact us prior to returning an item.  You will need RMA info for the return.

We work closely with our buyers to resolve any issues with an order.  We pride ourselves on high quality customer service.  We're not satisfied until you are!

Clothing items may be exchanged for a different size. 

Refunds are for purchase price only.  Shipping charges are not refundable. 

Buyer pays return shipping.  We pay shipping for new item if an exchange.

Most items ship UPS.  A physical address is required for shipping.

We ship only within the continental United States.  We cannot ship to Hawaii, Alaska, Puerto Rico, Guam, APO/FPO addresses, or US territories or protectorates.

Items usually ship within 3 business days of receipt of cleared payment.  Tracking is provided as available.

Please allow up to 10 business days for delivery from date of payment. 

Buy It Wholesale offers a wide range of products at the lowest possible prices - always substantially below retail, and often close to, or at, wholesale. 

Please buy with confidence!  All products are covered by our own satisfaction guarantee as well as any applicable manufacturer's warrantee. 

We welcome your questions, comments, and suggestions.  Please feel free to contact us either by email or by phone at 413-664-2096 during normal business hours (9-5 Monday-Friday Eastern time).