Custom Clocks offers a 30-day money back guarantee on non-personalized items. Personalized items that are either defective and/or damaged will be replaced at no cost to you. All other returns need to be sent to the following address: Everyday Recipes 3655 - 13 Street Edmonton, AB T6T 0J5 CANADA Once your return is received and inspected you will receive a full refund less original shipping and handling charges. The buyer is responsible for return shipping costs.

Most items ship within 7 to 10 business days. When your item ships you will be given a tracking number.