We do not accept returns, exchanges or refunds. All sales are final.
We deliver goods Worldwide.
We always update your order with the tracking number that is provided by the shipping carrier.
The same day as your order is shipped you will receive an email with a tracking ID enabling you to follow your consignment from the moment it was handed to a courier until it arrives to your doorstep.
All orders are shipped using three companies:Swiss Post, FedEx and UPS. If an express courier has been chosen as a shipping option, you should receive your consignment within 1-3 business days from the day of shipping, but it may vary based on your precise location, carrier routes and weather conditions.
We're happy to answer your questions.