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 Pipe Brother 
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We do accept returns, To return an item, it must still be new in the sealed package with the part number label still attached so we may re-sell it to another customer. If we made a mistake, you will be taken care of immediately. Just let us know and we will fix it for you! However, if it was your mistake or you just no longer want it, shipping costs will not be refunded, only the item price. You have 14 days to return an item.
Please understand we try to be as fair as possible. We want your business and your feedback. Communication is key to solve any issues you might have. If there is an issue, please contact us and we will try to contact you back within 24 hours.
Your item will be shipped within 24 hours of receiving your cleared payment via USPS, UPS, or Fedex. This includes all 50 US States! The estimated time is delivery is 3-7 business days (Not guaranteed times). The Post Office are run by humans, so mistakes can happen as well as delays. If you have allowed enough time and your item has still not showed up, please contact us to see if we can help!
Pipe Brother is the leading online retailer of factory-direct of water pipe. Located in Anaheim California. We sell primary online to different online avenue. Our goal is to give the best customer experience to all of our customers. We offer an EZ No-Hassle Guarantee on ALL Products! For questions or if you require immediate assistance contact us by email. (please include your order ID, full name, email address and contact phone #
Pipe Brother is the leading online retailer of factory-direct of water pipe. Located in Anaheim California. We sell primary online to different online avenue. Our goal is to give the best customer experience to all of our customers. We offer an EZ No-Hassle Guarantee on ALL Products! For questions or if you require immediate assistance contact us by email. (please include your order ID, full name, email address and contact phone #

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6-23-2015
USA
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