If you are not entirely satisfied with your purchase, simply return the item within 45 days with your receipt*.

Sorry, we cannot accept returns on As-Is items, and custom countertops.

Mattresses may be exchanged once within 45 days.

*You will be required to present a valid photo ID for all returns or exchanges made in store. Information from your ID will be retained in a company wide database to be used only for authorizing returns.

Promotional Terms & Conditions: When a promotional item included in the original transaction is not returned, the value of the promotional item will be deducted from the refund amount.

We ship items out as soon as possible, but this will not always be the same day as your order. In general, please add 2-3 business days to allow for processing time. If we anticipate a longer lead time, it will be noted in the item description.

You should receive an email confirming your order shortly after you???ve placed it. If you don???t receive that email, please check your spam folder and see if you can locate it. This is especially important because, if you haven???t received the order confirmation email, you also won???t receive the email with your shipment notification and tracking information.

If you are offered insurance, but do not accept it, we cannot be held responsible for damaged, lost, or stolen packages.