100% satisfaction with your purchase is our goal! If you are not satisfied with your purchase, please contact us via e-mail and a Return Authorization Number will be issued. Please return the item with the Return Authorization Number we have provided and a refund will be granted upon receipt of the return. Refunds will not be granted on items returned without a Return Authorization Number. The item must be returned no later then 7 days after receiving delivery. All returned items must be received in the same condition as they were shipped with all parts and retail packaging. Refunds will not be issued for new items returned in used condition. Shipping charges are not refundable.

All orders are processed within 24 hours or less. We also strive to ship all purchases within 24 hours of the order being placed. An order will ship the same business day as placed provided that it is received and your payment processed/cleared by 2pm EST Monday - Friday or 10am EST on Saturday. All purchases made after 2pm EST Monday - Friday, after 10am EST Saturday, Sunday, or on a Holiday will ship the following business day.